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Privacy Policy for MammaHealthcare
MammaHealthcare (“we,” “our,” or “us”) is committed to safeguarding the privacy and personal information of its users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access or use our platform and services. By accessing or using MammaHealthcare, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1. About MammaHealthcare
MammaHealthcare is a service-oriented booking platform designed to connect clients with qualified therapists specializing in prenatal and postnatal care. The platform enables therapists to create professional profiles and offer structured services such as baby massage and post-pregnancy wellness programs, while allowing clients to conveniently browse, select, and schedule appointments.
2. Information We Collect
We collect information necessary to provide, improve, and secure our services.
2.1 Personal Information
- Full name
- Email address
- Phone number
- Residential address (if required for service delivery)
2.2 Therapist Professional Information
- Certifications, licenses, and qualifications
- Professional experience and areas of specialization
- Service offerings, pricing, and program duration
- Profile descriptions and supporting details
2.3 Booking and Transaction Information
- Appointment schedules and session details (15, 20, or 30-day programs)
- Service selections
- Payment-related information (processed via secure third-party providers, if applicable)
2.4 Technical and Usage Data
- IP address
- Device type and operating system
- Application usage patterns and interactions
3. Purpose of Data Collection
We process your information for the following purposes:
- To facilitate seamless booking and scheduling of services
- To connect clients with suitable therapists
- To manage user accounts and profiles
- To communicate service updates, confirmations, and notifications
- To enhance platform functionality and user experience
- To ensure security, prevent fraudulent activities, and maintain system integrity
4. Disclosure of Information
We maintain strict confidentiality of your information and do not sell personal data. Information may be disclosed only under the following circumstances:
- User-to-User Sharing: Limited information is shared between clients and therapists to enable bookings and service delivery
- Service Providers: Trusted third-party vendors supporting hosting, analytics, or payment processing
- Legal Compliance: When required by applicable laws, regulations, or legal processes
5. Data Security
We implement industry-standard technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite these measures, no digital platform can guarantee absolute security.
6. User Responsibilities
- Users are responsible for maintaining the confidentiality of their account credentials
- Therapists are required to provide accurate, complete, and up-to-date professional information
- Any misuse of the platform, including false information or fraudulent activity, may result in suspension or termination of access
7. Cookies and Tracking Technologies
MammaHealthcare may use cookies and similar technologies to:
- Enhance user experience
- Analyze system performance
- Store user preferences
Users may modify their browser settings to manage or disable cookies, though this may affect certain functionalities.
8. Data Retention
Subject to applicable laws, users may have the right to:
- Access and review their personal data
- Request corrections or updates
- Request deletion of personal information
- Withdraw consent where applicable
Requests can be submitted using the contact details provided below.
9. User Rights
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
10. Third-Party Services
Our platform may include links to third-party websites or services. MammaHealthcare is not responsible for the privacy practices or content of such external platforms.
11. Policy Updates
We reserve the right to update or revise this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Last Updated” date. Continued use of the platform constitutes acceptance of the revised policy.
12. Contact Information
For any questions, concerns, or requests related to this Privacy Policy, please contact us:
- Email: connect@mammaheathcare.com
- Phone: +91 81281 09409
13. Consent
By accessing or using MammaHealthcare, you expressly consent to the collection, use, and disclosure of your information as described in this Privacy Policy.